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Customers Are Trying to Reach You... Are You Ready for Them?

Stop missing opportunities and start turning every lead into a paying customer with these proven PDF digital guides.

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If customers can't find you on Google, they're choosing your competitor. Don't stay invisible online!

Google Business Profile Setup Guide for Service Businesses - $35.00
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Every missed call could be a lost customer. Don't let another lead go to your competitor!

Twilio Sorry We Missed You Text Automation Guide - $27.00
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WHAT CUSTOMERS ARE SAYING

DIGITAL PRODUCTS


These PDF guides are designed for service businesses that want to automate tasks, capture more leads, and grow with confidence. Each guide provides clear, step-by-step direction that you can apply right away in your own business with no coding required.

Google Business Profile Approval Guide (No Office Required) - Click to Preview
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Google Business Profile Approval Guide (No Office Required)

If you run a home-based business or travel to your customers, getting approved for a Google Business Profile can be confusing. If you're profile is currently suspended or you would like to create one but are not sure how to start, this guide walks you through setting up your profile correctly without displaying a storefront address. Learn how to avoid/fix common suspension triggers and structure your listing properly so you can increase your visibility in local search results with confidence.

$35.00
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PDF • Personal/business use only
Twilio Sorry We Missed You Text Automation Guide (Step-by-Step Instructions) - Click to Preview
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Twilio Sorry We Missed You Text Automation Guide (Step-by-Step Instructions)

Get an 800-number with calls forwarded to your personal phone, and never lose another lead because you missed a call. This guide shows you how to set up an automatic “Sorry we missed you” text using Twilio so callers instantly receive a professional follow-up message. Learn how to configure your account, connect the automation, and use proven message templates tailored for service-based businesses so you can turn missed calls into real opportunities.

$27.00
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PDF • Personal/business use only
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WHAT YOU GET


Start with the guide and do it yourself, plus you can reach out to me for help if you get stuck. Or upgrade later if you want help getting it done faster. If you purchase a PDF and decide you want my done-for-you service, the amount you paid for the guide will be applied toward that service.

Google Business Profile Approval Guide

This guide is designed for service-based businesses that need help getting visible on Google maps and receive reviews, especially if they use a virtual address or have run into approval or suspension issues.

With this guide, you get:

  • Step-by-step help for working through the Google Business Profile process
  • Guidance for service-area businesses without a traditional storefront
  • Help navigating common approval roadblocks
  • Support for business owners who got stuck and stopped during setup or were suspended
  • A clear, beginner-friendly path to getting your business visible online

No time to do it yourself? I also offer a done-for-you Google Business Profile service for $150. If you buy the PDF first, the price of the PDF (even if promotion discounts are applied) will be credited toward your done-for-you service.

Twilio "Sorry We Missed You" Guide

This step-by-step PDF shows you how to set up an automated missed-call text message system using Twilio. It is designed for service business owners who want to stop losing leads when they cannot answer the phone.

With this guide, you get:

  • Step-by-step setup instructions
  • Guidance for creating your missed-call text workflow
  • Information about setting up a business phone number
  • Call forwarding direction so calls can route to your personal phone
  • A beginner-friendly walkthrough made for busy service business owners

No time to do it yourself? I also offer a done-for-you Twilio setup service for $100. If you buy the PDF first, the price of the PDF (even if promotion discounts are applied) will be credited toward your done-for-you service.

PRODUCT DETAILS & FAQ


If you're missing calls, not showing up on Google, or struggling to get approved, you're likely losing customers every day without realizing it. These guides are designed to help you fix those problems quickly so you can stop missing opportunities and start getting more jobs. No coding required.

Google Business Profile Approval Guide

If you're not on Google, you're invisible to customers!

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If your business isn't showing up or is stuck in suspension, reviewing this could be the difference between staying invisible and getting new customers.

This guide helps service-based businesses get approved and visible on Google... even if you're using a virtual address. In my experience, many business owners start creating their Google Business Profile, get to the part where they're asked for a storefront address, and then stop because they don't know what to do next. If that happened to you, this guide is exactly what you need. If your profile is suspended or not showing, you're missing out on customers actively searching for your services right now. This walks you step-by-step through what to do so you can get back in front of those potential clients. It also includes step-by-step instructions for getting your video verification approved if requested by Google.

No. This guide is specifically designed for service-based businesses without a traditional storefront. If you've been stuck, denied, or suspended because of your address setup, this shows you how to move forward so your business can actually be found online.

Yes. You don't need technical experience. The goal is to help you fix a problem that is likely costing you real customers, without wasting time trying to figure it out on your own.

Support is available by email and live chat if you need clarification or get stuck along the way. If you need more in depth assistance, we can schedule a Zoom meeting to provide personalized guidance and help you get back on track.

If you buy the PDF and later decide you want help, I offer a done-for-you Google Business Profile service for $150. The amount you paid for the guide will be applied toward that service, so you can start with the PDF first and upgrade later if needed. If you purchase a discounted guide during a promotion, the regular price is still credited toward your upgrade.

Twilio "Sorry We Missed You" Text Automation Guide

Every missed call could be a lost job!

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If you're unsure whether this will work for your business, take a look. Every missed call you don't follow up on is a potential customer going somewhere else.

This step-by-step PDF shows you exactly how to set up an automated "Sorry We Missed You" text message using Twilio. If you're out on jobs and can't answer every call, this helps you respond instantly so you don't lose leads while you're busy making money elsewhere.

Yes. The guide walks you through setting up a business phone number and call forwarding so you never look unavailable. Instead of missed calls turning into missed opportunities, your business stays responsive and professional at all times.

Yes. This is written for business owners who don't have time to figure everything out on their own. You get clear, step-by-step instructions so you can set it up quickly and stop losing customers due to delayed responses.

Support is available by email and live chat if you need clarification or get stuck along the way. If you need more in depth assistance, we can schedule a Zoom meeting to provide personalized guidance and help you get back on track.

If you start with the PDF and decide you'd rather have it done for you, I offer a done-for-you Twilio setup service for $100. The amount you paid for the guide will be applied toward that service, so your PDF purchase still works in your favor. If you purchase the guide at a discounted price, the regular price is still credited toward your upgrade.

General Questions

After purchase, your PDF is processed and sent to your email. This is a digital product, so you can access it quickly and start fixing the gaps in your business right away.

Most files arrive within minutes. Check your inbox (and spam/promotions folder) so you can get started right away. The sooner you implement, the sooner you stop losing opportunities.

No. These are digital downloads designed to help you take action immediately. No waiting, no shipping delays. Just fast access to solutions your business likely needs right now.

No. These guides are for your business use only. They're designed to help you fix real problems that impact your revenue, not to be redistributed or resold.

These guides are for service-based business owners who are tired of missing calls, struggling to get found online, or dealing with Google approval issues. If you're a landscaper, cleaner, contractor, mobile service provider or other service-based business, these tools are built to help you capture more leads and turn them into paying customers.
ABOUT ME
Cherie Mugo
Web Designer + Digital Strategist
Helping service businesses thrive online.
Cherie Mugo
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